CALIBER TEAM
Caliber is an I.T. Solutions Provider focused on providing your company with best-in-class technology solutions and support. We understand that your data and access to information is critical to your business, so we have developed solutions and direct business partnerships to answer any of your technology needs.
JAY CRUZAN, PARTNER
Jay is an owner and partner at Caliber Voice & Data with over 25 years of industry experience. Before he and his wife, Kelley, opened Caliber in 2011, Jay had a successful career with Verizon and Sprint, providing account management and technical consulting to Fortune 500 Companies that included JCPenney and Xerox (ACS). Since starting Caliber, the Cruzan's have grown the company to one of the country's top technology brokers. This type of success is a result of the Caliber team's uncompromising standards for their partners and a dedication to providing great customer experience.
Jay currently serves on the executive boards for the Waxahachie and Ennis Chambers of Commerce and is a member of the Midlothian Chamber. He also volunteers with MentorsCare, a mentoring program for high school students. Jay is a member of the Ennis Church of Christ at Country Club Rd. and actively supports the Ellis County Children's Advocacy Center and other essential charities throughout Ellis County.
KELLEY CRUZAN, PARTNER
Kelley has worked in a variety of capacities for data and telecommunications companies for over 25 years, including Cisco Systems, Verizon Business, and AT&T.
Today, Kelley manages the enterprise-level accounts for Caliber Voice & Data. She serves as a liaison and advocate for our customers. Kelley is active in her community, serving as Vice President of the Palmer ISD School Board, Vice President of the Ellis County Children’s Advocacy Board of Directors, a board member for Bridges Training Foundation, and supports several other local charities. She is married to her business partner, Jay, and together they have three children.
KYLE WARD, OPERATIONS MANAGER
Kyle brings more than 20 years of experience in IT operations and telecom support. He started his career wearing a hard hat running cable for large cable providers. He has also worked as Help Desk Support, PBX Tech, and IT Manager. Today, Kyle manages back-office operations for Caliber Voice and Data, and interfaces with the service providers. Kyle’s attention to detail and tenacity make him an asset to our company. Kyle is married with four children.
Rachel Cruzan, ACCOUNT MANAGER
Rachel brings both industry knowledge and a personal touch to her role at Caliber Voice & Data. Before joining the team, she spent several years at AT&T as an account representative, where she gained hands-on experience helping organizations navigate complex communications solutions.
A graduate of Abilene Christian University with a degree in Business Administration, Rachel combines her business background with a genuine passion for building strong client relationships. At Caliber, she works closely with school districts and organizations to understand their unique needs and guide them toward the right voice and data solutions.
When she’s not supporting clients, Rachel enjoys spending time outdoors, playing with her dogs, and making memories with her family and friends.
LISA O’QUINN, SR. TELECOMMUNICATIONS SPECIALIST
Lisa O'Quinn is one of Caliber Voice & Data's outstanding management level support specialists with over 35 years of industry experience. She joined the Caliber team after rising through the ranks of a major retailer's IT department, where she was focused on telecom support, audit, call center, telecom expense management, wireless, wireline ordering, Voip and legal contract reviews. We're lucky to have her at Caliber, where she focuses on supporting our enterprise-level accounts. In addition to the outstanding work she does for our team, she also enjoys traveling with her husband of 26 years and hanging out with their bulldog Gigi.